When it comes to web hosting, one of the cardinal rules is to have more than one hosting company so that all of your websites are not with the same host in case something were to happen. That makes good business sense and it is why I use several different hosting accounts for my websites. One of the many choices for a hosting company is a company called Host Gator.
I have heard many people speak highly of Host Gator in the past, but I had never given them a try until recently.
The first thing you notice when you go to their website is the wide variety of hosting account choices. They have hosting packages ranging from a $6.95/mo shared account all the way up to high end dedicated server accounts.
The most popular plan is the $9.95/mo shared account. Signing up for the account went off without a hitch. You simply enter in your basic account information and payment option and you are set.
All of the Host Gator plans include a c-Panel which offers features and scripts to make your online life so much easier. One of these options is Fantastico. This feature allows you to install all types of scripts, MySQL databases, WordPress blogs, Joomla CMS, PHPBB2 forums, and so many other options that any web tech would love.
I found these features not only nice to have, but they also saved me valuable time in setting things up.
For anyone who comes to a problem area, Host Gator includes a full library of online training videos that are included free of charge with their hosting plans. For example, if you don’t know how to set up a domain with their name servers, you can watch a quick online tutorial that walks you through it step-by-step.
In addition, Host Gator offers 24/7 live toll-free phone support, email support, and 24/7 online chat support. I found the chat support to be very helpful when I had to get a question answered.
Host Gator does not offer some of the extra bonuses that other hosting companies provide from time to time. You won’t get a free domain name with your new hosting plan, but what you do get is a c-Panel that includes features like Fantastico and a rock solid customer service support system that is the best I have found to date.
Yes, you might find cheaper web hosting services that offer some of the same features, but I’ve been there and went through issues like having your hosting down for four days among others. I have never had this issue with Host Gator.
In summary, I give Host Gator high marks for reliability and customer support. It may cost you a couple of dollars extra every month, but I believe it is money well spent.