FRAMINGHAM, MA – Less than a month after the holiday shopping, the TJX Companies, Inc. headquartered in Framingham, Massachusetts, has announced in a press release dated January 17, 2007, someone hacked into the computer system of sensitive customer information.
According to TJX Companies Inc., they only know part of the extent of the information breach. They do know that the breach included debit card information, customers’ checking account information, and even driver’s license information, which is used by the retail stores on personal checks.
TJX Companies, Inc. owns the discount clothing stores TJ Maxx (826 stores), Marshalls (751 stores), AJ Wright (162 stores), and Bob’s Stores (36 stores). They also own a housewares store, Home Goods (271 stores).
The onus of finding the ramifications of this security breach is going to lie with the individual consumer. TJX Companies, Inc. is advising its customers in the U.S., Puerto Rico and in Canada to “carefully review their credit card, debit card and other customers transactions in its stores.”
TJX Companies Suggestions to Customers
TJX Companies, Inc. customers will need to go over their bills with a fine-toothed comb and “immediately notify their credit card or debit card company if they suspect fraudulent use.”
The TJX Companies, Inc. advises customers to call the special help line 866-484-6978 if they any questions or problems.
Consumers Should Take a More Pro-Active Approach to Protect Themselves
What consumers really need to do in order to protect themselves is contact the issuing banks of any credit cards or debit cards they used in any TJX Companies, Inc. stores between May and December 2006, which is the time frame of data compromised, according to TJX Companies, Inc. and advise the bank of the potential problem.
Consumers need to take the initiative to contact their financial institutions before there is a problem. The banks will be familiar with the current problem affecting TJX Companies, Inc. customers By alerting the bank before there is a problem, consumers will have a better chance of not having to pay for the fraudulent charges. Some high-end or customer-service-oriented banks may even issue their customers a new credit and or debit card and number to alleviate any potential fraud.
What is curious is that the company found out about the security breech last month and only this week issued a formal press release.
According to TJX Companies, Inc. they are beefing up their computer security and have contacted “some victims.”